Returns & Exchanges
We want you to be completely satisfied with your purchase from Rogue Fishing Co. We gladly accept returns of new, unused, and resalable products within 30 days of delivery.
Returned products must be in their original packaging with all parts included. Products that are used, damaged, incomplete, or otherwise not in resalable condition may be subject to a reduced refund or may not be eligible for a refund.
How to Start a Return
Contact us at contact@roguefishing.co with your name, email address, and order number beginning with “RFC#”. Once approved, we’ll provide return instructions. Approved returns must be shipped within 14 days of receiving return authorization.
Once we receive and inspect your return, we’ll issue the applicable refund to your original payment method. Original shipping charges are nonrefundable.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective, arrives damaged, or we made an error with your order.
Defective or Damaged Products
If your product arrives damaged or is defective, please contact us and we’ll get you taken care of. We’ll offer a replacement at no cost or, if you prefer a refund, issue a full refund including the original shipping cost.
Exchanges
Products may be exchanged within the same 30-day return window and must meet the same return condition requirements. Customers are responsible for shipping costs associated with exchanges unless the exchange is due to a defective product or an error on our part.
Amazon Purchases
Returns for products purchased through Amazon should be processed through Amazon and are subject to Amazon’s return policies. For warranty or product-related issues, you’re always welcome to contact us directly and we’ll be happy to help.